good giraffe

User Testing Civic Design

Last month, OpenPlans and Code for America convened a testing and user research workshop, with the goal of getting as many public sector participants as possible. While not necessarily part of their official job description, all the participants understood that as city agencies put more information and services online, thinking about the end users of that information and services is an important part of service delivery.

Supporting Participatory Budgeting with Shareabouts

Last year, nine NYC Council Members supported community-driven budgeting, giving local residents the opportunity to decide how funding should be allocated in their neighborhoods. Known as Participatory Budgeting, it’s an exciting opportunity for people to come together for public meetings that matter. High-impact, popular projects get supported, and hundreds of residents work together, becoming empowered and informed.

We want to see Shareabouts be even more useful for PB in future years. We’re excited about it being part of a collection of powerful open source engagement tools, making participation more rewarding, and giving staff and volunteers the tools they need to manage the complexities of engaging thousands of people over several months. From initial idea gathering to presenting the final results, we want to see open, collaborative tools underpinning the entire participatory budgeting process.